On April 22, 2016 – under the Freedom of Information and Protection of Privacy Act (“FIPPA”), the Respondents sent a request regarding our matter with the BCSC. As per their FIPPA’s policy, a person requesting the information has to send it directly to the agency that would have the records – in this case the BCSC.
We sent it directly to email address email@example.com as the BCSC website dictates. On April 26, 2016, we received confirmation of our letter being received by Michelle Cook (who has a big fancy title – the Assistant Secretary to the Commission/Office of the Chair):
As you see in this letter, the writer indicates that “law” allows for 30 days for them to reply to our request and that we could expect a reply on (or before) June 6, 2016.
It is now 8:30 PM PST and the Respondents have yet to receive a reply to our FOI request – how is this even possible? How can Staff at the BCSC breach the FIPPA Act without consequences or without notifying the Respondents of any delay?
We have 3 additional request into the FOI Staff at the BCSC and we certainly hope that they govern themselves under the laws of the FIPPA Act! This includes a FOI request that is due on June 9, 2016.
The BCSC is NOT above the law and formal complaints will now be sent to the FIPPA Commissionaire outlining our concerns. It is time the people at the BCSC wake up and become accountable for their lack of attention to detail – this reminds us very much of the investigation and hearing process a couple of years ago….
- The wrong date on the Notice of Hearing;
- Typos in Investigator Chan’s notes that they relied upon during the hearing;
- Wrong name typed into Will-Statement that the Respondents were to rely on;
- Staff secretary (Colette Colter) sending vital emails to the wrong email address;
- and so on and so on!
Who are they accountable to? Who governs the BCSC?